To ensure that workflows are useful for system design purposes, they need to represent real user experiences, and the actual steps that users will take in interacting with the system. These workflows represent some of the foundational activities required to create, access, and maintain an electric network. The contents of the workflows were defined by working with experienced staff and Esri customer feedback to identify the specific steps, sequencing and type of activities involved in each workflow.
Developing a workflow as a detailed, stand-alone set of steps allows them to be repeated, iterated on to tweak operations, or adjusted to improve performance or user experience. Once each workflow is clearly defined, it is used consistently throughout the remainder of testing to establish the performance baseline and conduct load tests. If your organization does not have clearly documented, standard workflows with individual steps defined, consider using these workflows as a starting point that can be adjusted based on your needs.
This implementation of the Network Information Management System’s reference architecture was load tested for the following nine (9) electric utility workflows:
These workflows support both editor and general user user personas.
Editors perform edit operations on the data, either editing attributes and geometry on single records or editing attributes in bulk. Editors may range in expertise and overall comfort with technology and may also perform edits in the office or in the field.
This workflow represents the set of tasks an editor persona performs for the redirection of load from one circuit to another.
This workflow represents the set of tasks an editor persona performs to add a new customer service connection from an existing transformer.
This workflow represents the set of tasks an editor persona performs to add a new customer service connection with a new pole, transformer, etc.
This workflow represents the set of tasks an editor persona performs to move an asset or update attributes of an asset.
This workflow represents the set of tasks an editor persona performs to perform an upstream protective trace and a downstream customer trace.
This workflow represents the set of tasks an editor persona performs to move a service to a different phase.
General users are typically considered “viewers” within the system, and primarily discover and use content created by others within the organization.
This workflow represents the set of tasks a general user persona would perform in a web application to identify and view assets of a certain type or by a set of attributes.
This workflow represents the set of tasks a general user persona would perform in a web application to view and search for a specific device within the network.
The steps below represent a use case where an ArcGIS Dashboard is open on a screen and refreshes every 30 seconds.