Mobile workforce management system

Mobile workforce management plays a critical role in utility network management across all levels by providing field teams with access to view, update, and interact with network information from the field. As utilities modernize their infrastructure with the network information management model, integrating mobile operations and offline data management ensures coordination between the office and field.

Utilities rely on accurate network information to maintain infrastructure, conduct inspections, and respond to service disruptions. Mobile operations and offline data management provide a system to leverage network models for field operations by enabling field teams to:

• Access network maps and asset data from the field
• Improve asset lifecycle management by capturing infrastructure conditions and supporting proactive maintenance
• Improve operation and maintenance by providing field teams with network tracing capabilities
• Conduct surveys and field collection for damage assessments, collect breadcrumbs for inspection compliance, and similar activities to enhance data accuracy and operational effectiveness

Learn more about the Mobile operations and offline data management system pattern, a foundational ArcGIS system pattern that enables mobile operations and offline data management systems.